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This book examines different approaches to evaluating treatment, health service delivery, public health programmes and policy implementation.

"Drawing on ten years of consultancy research with a variety of teams and services, the author gives practical guidance for managers and practitioners about how to set up and improve coordination and teamwork. The book combines practical concerns with theoretical depth drawing on organization and management theory, psychology, psychoanalysis, sociology, economics and government studies."--BOOK JACKET.

An introduction to evaluation of health treatments, services, policies and organizational interventions.

Healthcare Performance and Organisational Culture examines the evidence for a relationship between organisational culture and organisational performance in the health care sector. This book provides essential information to assist health managers improve the performance of their organisation by addressing the factors of style and culture, using practical tools throughout to measure them and link them to performance. It comprehensively examines the theoretical basis of the relationship between organisational culture and performance and assesses the various tools designed to measure or assess the culture of organisations. All healthcare professionals and clinicians with management responsibilities will find this book essential reading.

Explains the NHS as a political environment, and concentrates on understanding the relationships of power rather than on the role of apparent authority. The book presents a range of management frameworks and personal examples to illustrate what a primary-care-led NHS means.

First Published in 1992. Routledge is an imprint of Taylor & Francis, an informa company.

Cet ouvrage est un guide pratique pour les leaders des services de santé, qui identifie les occasions d’amélioration de la qualité comme de la sécurité des soins et propose de sélectionner en priorité celles permettant simultanément de réduire les coûts. Plusieurs méthodes d’évaluation du potentiel d’économie sont présentées. Les stratégies d’amélioration proposées sont accompagnées de leurs conditions de succès, avec une attention particulière portée au processus de diffusion et de pérennisation du changement, ainsi qu’au rôle du leader.