Organizational and Process Reengineering Approaches for Health Care Transformation
This book provides a team-based, practical approach to redesigning existing processes and creating new processes in the healthcare industry. The simple, yet effective, methods and tools described may precede or parallel other process and continuous improvement methods and tools, including PDSA, Lean, and Six Sigma. The proven approach presented in the book has already helped many organizations create new service line processes, prepare for population health initiatives, redesign care management, and implement centralized scheduling and new technologies. The approach is well grounded in organization change and project management principles to ensure that the resulting work is implemented, accepted, and sustained.