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Buying, selling, budgeting, and saving are fundamental business practices that almost everyone understands on a basic level.

Shows how to develop telecommunication skills to support business and information needs. Contains sections on defining and using telecommunications, workplace applications of interpersonal communication, business applications of telecommunications, telemarketing, and records systems. Sections offer reviews, discussion questions, case studies, activities, and sample forms. Includes a glossary. For students and professionals in business, sales, customer service, and telecommunications. Paper edition (0199-3), $24.95. Annotation copyrighted by Book News, Inc., Portland, OR

Contains over 315 alphabetically arranged articles that provide information about the major functional areas of business, covering accounting, economics, finance, information systems, law, management, and marketing, as well as organizations in business and government, and federal legislation.