This easy-to-understand, yet comprehensive handbook guides readers one step at a time through the duties and responsibilities of a hospital insurance clerk. Stressing a practical, problem-solving format, the manual covers hospital departments ... medical and insurance terminology ... insurance coverage and benefits ... group and individual insurance ... billing collection procedures ... coding ... universal billing claim form (UB-82) ... HMOs and PPO ... workers' compensation ... CHAMPUS ... Medicare ... Medicaid and Medi-Cal ... plus computer billing. This is the ideal guide for medical insurance clerks as well as anyone needing to know the ins and outs of medical insurance information.