Organizational Behavior

Abstract: This updated, revised and restructured edition is designed for an introductory level course in organizational behavior. The book focuses on the development of individual and managerial competencies including: self-awareness, stress, creative problem solving, communication, motivation, leadership skills, conflict management and delegating decision making. A "Preview Case" at the beginning of each section provides the basis for understanding the importance of each concept presented to managers, professionals and other employees of the organization. In recognition of the global nature of the economy, an international theme is presented throughout the book. The work is divided into six parts. The introduction covers the nature of managerial work, the book's framework, ways to look at organizational behavior and ways to learn about management and organization behavior.