The Quality Journey

By Littleton C. MacDorman, John C. MacDorman, William T. Fleming

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Provides an historical perspective of Total Quality Management (TQM), highlights important events in the private and public sectors, and delineates principles of TQM for the transit industry.

Book Details

Country: US
Published: 1995
Publisher: Transportation Research Board
Author(s):Littleton C. MacDorman John C. MacDorman William T. Fleming
Language: English
Pages: 67
Categories:Business & Economics / Total Quality Management Transportation / Public Transportation
Available Formats:
PDF
Reading Modes:
Image