Service Wisdom
By Ron Zemke, Chip R. Bell
Preview available
Brings together thought-provoking articles on achieving and maintaining superior customer service in any organization.
Book Details
- Country: US
- Published: 1989
- Publisher: Lakewood Books
- Author(s):Ron ZemkeChip R. Bell
- Language: English
- Pages: 344
- Categories:Business & Economics / Customer Relations
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