Strategies for Working with Culturally Diverse Communities and Clients

This guide, originally written to aid in the identification and education of ethnic minority patients with hemophilia, has been published to assist community groups in a range of educational, medical, and social service outreach efforts. It begins with two introductory chapters on ethnic identity and intergroup relations. Chapter 3 offers suggestions for learning about the target community. Chapter 4 contains guidelines for locating community groups and individual clients who require education, counseling, and/or treatment. Chapter 5 discusses the use of interpreters to enhance cross-cultural communication. Chapter 6 provides practical information on working with Amish persons, Asian Americans, Black Americans, Haitians, and Hispanics. A bibliography of 67 items follows. Appendix A contains a list of assessment questions to aid the user in understanding medical systems within different cultural contexts. Appendix B contains Bloch's Ethnic/Cultural Assessment Guide, an outline for interviewers. Appendix C is a list of names and addresses of organizations serving culturally diverse communities. (DM)