Delmar's Critical Thinking for Medical Assistants DVD #2

This set of six programs focuses on critical thinking skills, such as how to properly respond to realistic but difficult workplace situations, and demonstrates how to apply critical thinking to solve some of the key legal, ethical, and professional challenges encountered in medical assisting. The series also addresses the "softer" skills needed in the medical office environment, such as communication, professionalism, ethics, and patient education. Many opportunities for critical thinking and interactivity are included.