An organised approach to comprehensive organizational management is what's known as total quality management (TQM). The method's primary objective is to enhance the quality of an organization's outputs, such as its products and services, by means of the ongoing development and refinement of its internal procedures. It is possible for the standards that are established as part of the TQM strategy to reflect both the internal goals of the organisation as well as any existing industry standards. Detecting, minimising, and ultimately doing away with faults is the goal of total quality management (TQM), which is a continual process. It is used to simplify the administration of supply chains, enhance customer service, and guarantee that personnel get appropriate training. The primary objective is to enhance the quality of an organization's outputs, which may include both products and services, by continuously enhancing the organization's internal procedures. The goal of total quality management is to ensure that each participant in the production process is held responsible for the entire quality of the good or service that is delivered to the customer. TQM typically adheres to a set of eight guiding principles, some of which include putting the customer first, always striving to do better, and strictly following procedures. The readers of this book will benefit from increased understanding in the subject of total quality management as a result of the many topics and chapters that are included in this book. As is well known, quality management is an essential component of every company or organisation. The writers of this book have included the necessary material that is related to the subject. Every chapter of this book covers a different subject for the reader to learn about. Read this book if you have any interest in starting a company or moving your career in this direction. It is suitable for anybody.
Book Details
- Country: US
- Published: 2022-07-20
- Publisher: AG Publishing House (AGPH Books)
- Language: English
- Pages: 222
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