Taking Charge Of Change

Doug Smith, coauthor of the bestselling The Wisdom of Teams, has distilled the complex dynamics of change into ten clear management principles. Based on work with organizations large and small across the private, governmental, and nonprofit sectors, he has found time and again that these ten principles make the difference between success and failure. By tapping into fascinating stories of change from enterprises as diverse as Kodak, Dun & Bradstreet, the Baltimore schools, and the Minnesota Department of Administration, the book reveals key lessons learned - in clear, jargon-free language. Its deep insight into people and how they must work to deliver both performance and change makes Taking Charge of Change the essential companion for managers faced with implementing today's powerful new ideas.