Information Technology for Management

Table of Contents Preface To the Student To the Instructor Organization New to Sixth Edition Conclusion Acknowledgments Ch. 1 Using Technology to Transform the Organization 3 Ch. 2 Interpreting and Understanding Information 21 Ch. 3 Information Technology in Perspective 41 Ch. 4 The Impact of Information Technology on the Organization 65 Ch. 5 Strategic Issues of Information Technology 101 Ch. 6 International Business and Information Technology 133 Ch. 7 The Fundamentals 159 Ch. 8 A Proliferation of Computers 183 Ch. 9 Software Is the Key 201 Ch. 10 Database Management 231 Ch. 11 Communications 259 Ch. 12 Networks and Electronic Commerce 291 Ch. 13 Information Technology Architectures 323 Ch. 14 System Alternatives and Acquisitions 345 Ch. 15 Building Systems: Creativity with Technology 375 Ch. 16 Building Systems: Further Developments 407 Appendix A Designing a Distributed Client-Server System 437 Appendix B An Object-Oriented Example 455 Ch. 17 Enhancing the Life Cycle 465 Ch. 18 Reengineering: Changing Business and Business Processes 487 Ch. 19 Implementing Change 511 Ch. 20 Supporting Users 541 Ch. 21 Organization Support Systems: DSSs, GDSSs, EISs, Groupware, and Multimedia 553 Ch. 22 Intelligent Systems 587 Ch. 23 Management Control of Information Technology 617 Ch. 24 Information Technology Issues for Management 637 Ch. 25 Societal Implications and Future Trends 657 Glossary 681 Bibliography 690 Sources for Applications Briefs 694 Index 696.